Disable License

This page allows you to deactivate a Neotys product license key on a machine. Once the license key has been deactivated, it can be reactivated on another machine.

Deactivation procedure

1. Get the deactivation request file from your Neotys product:

   1. Go to the License Management page in the Neotys product.
   2. Select the Transfer to another machine option.
   3. The Neotys product generates a deactivation request file named “license-inactivation.req”.
   4. Download and store this file locally on your machine.

2. Send the deactivation request file to Neotys:

   1. Please select the deactivation request file (license-inactivation.req):

   2. After having sent it, you will receive a return e-mail from Neotys confirming that the license key has been deactivated for that specific machine.
      Please enter your email address to receive the deactivation confirmation:

Help

Contact Neotys Support if you need any help with the activation process.