When the rental period is over, the NeoLoad Cloud Controller is terminated, and its content deleted. Neotys sends reminder emails during the rental period: 8 days, if applicable, before the termination date and then 48 hours, 36 hours and 24 hours before.
The rental term can be extended. It is necessary to contact your Neotys Account Manager to extend a rental, if needed, at least one business day before the planned end date.
After a test, a manual clean-up is necessary. Once the Cloud Controller is terminated, the virtual machine is deleted and all content is lost. It is necessary to plan enough time before the termination to proceed with the following tasks: