When the mobile application to record uses a secured connection (HTTPS) to connect to the server, the mobile device sees the NeoLoad recording proxy or the NeoLoad tunnel as a man-in-the-middle attack and refuses the connection. It is necessary to authorize the connection with the proxy or the tunnel to be able to record the traffic. The NeoLoad root certificate must be imported in the device or emulator.
The root certificate is created when NeoLoad is first launched and is named NeoLoad_Root_CA.cer. It can be found in the configuration sub-directory of the user profile directory.
In Windows, the configuration directory is accessible from %appdata%, for example:
This allows the NeoLoad Certificate Authority just added to be usable by the APK.
To install the root certificate on the emulator for Android 4.0 and above
On the computer running NeoLoad, start NeoLoad.
Click Help > Open Logs Folder.
In the displayed window, go to the up directory, then open the conf folder. For example, on Windows Vista, the folder is C:\Users\<user>\AppData\Roaming\Neotys\Neoload\<version>\conf
Open a command prompt.
Start the Android Emulator.
Type the command cd C:\android-sdk\platform-tools where the Android sdk tools are installed in the C:\android-sdk folder.
Type the following commands to set the permission of the SD card folder:
mount -o rw,remount rootfs /
chmod 777 /sdcard/
Type the command adb push C:\Users\<user>\AppData\Roaming\Neotys\Neoload\<version>\conf\NeoLoad_Root_CA.cer /sdcard/ by replacing the path C:\Users\<user>\AppData\Roaming\Neotys\Neoload\<version>\conf with the path in step 3.
On the Android Emulator, select Settings > Security > Install from SD card.
When you do not have a screen locker configured on your device, configure one with a password, a pattern, or a PIN.
Choose the file NeoLoad_Root_CA.cer
Restart the Android emulator.
Tip: For other devices, installing the certificate often depends on the mobile vendor policy. For more information, contact your mobile vendor.
Once the certificate is installed, the secured application can be recorded in NeoLoad:
as a browser-based application or a native one in proxy mode, or