NeoLoad cannot find a valid license.
You must activate the NeoLoad license with the same user that runs the agent.
When logged in as a certain user; for example "Windows_User" and running NeoLoad manually, the Windows_User has a license in NeoLoad. When a CIS runs NeoLoad, it does not use the "Windows_User," it uses a different user, for example, "CIS_User." Therefore, the CIS_User does not have a license.