Add a Service Level Agreement profile
  1. Click + (plus) to open the New SLA Profile Wizard.

  2. Enter a name and description for the profile. The name must be unique.
  3. Select the SLAs by checking the appropriate boxes.
  4. Define the thresholds for each of the selected SLAs.
  5. Click Next.

  6. Select the SLA profile for the elements. Select the elements with the Select list button, and apply it with the Link the SLA Profile.
  7. Click Next.

  8. A summary of the links between configuration elements and SLA profiles is displayed.
  9. Click Finish.
  10. Click the OK button in the SLA Profile Manager to confirm the new profile.