Service Level Agreement (SLA) profiles allow defining objectives regarding quality of service. For example, they can be used to check that the average response time for a request does not exceed a given value.
An SLA profile is a collection of KPI thresholds. SLA profiles may be used by the following elements:
|name||The name of the SLA Profile||-||✓||6.9|
|description||The description of the SLA Profile||-||-||6.9|
|thresholds||The definition of KPI thresholds||-||✓||6.9|
Defining a SLA Profile: