Service Level Agreement (SLA) Profile

Service Level Agreement (SLA) profiles allow defining objectives regarding quality of service. For example, they can be used to check that the average response time for a request does not exceed a given value.

An SLA profile is a collection of KPI thresholds. SLA profiles may be used by the following elements:

Available settings

NameDescriptionAccept variableRequiredSince
nameThe name of the SLA Profile-6.9
descriptionThe description of the SLA Profile--6.9
thresholdsThe definition of KPI thresholds-6.9


Defining a SLA Profile: