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Home / Customer Area / License Management / Transfer

License transfer

Transferring the license key

The license may be transferred to a different machine. This transfer action disables the key on the original machine, which will no longer be able to run NeoLoad using that key.

WARNING : You must disable the license before uninstalling NeoLoad.

Once the key has been disabled, it can be re-enabled on the new machine. The transfer procedure can take a few hours to be processed by Neotys.

Transferring the license key:

  1. Run the key activation wizard by clicking "Help / Activate license key...".
  2. Select "Transfer license key to another machine".
  3. NeoLoad generates a disable request file named "license-inactivation.req".
  4. You will need to send this file to Neotys by email at .
  5. You will receive a return email from Neotys confirming that the key has been disabled for that machine.
  6. You may then use the license on another machine.

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