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Success Stories

SFR

Internet Services / France

“NeoLoad has allowed us to anticipate any load-related problems. In fact, we can say that the software contributes indirectly to improving the service provided to our customers.”

Ming ENG
Head of Service Development for Club-Internet's Web portal and its customer services intranet

Company Profile

Created by the Lagardère Group in October 1995, Club Internet became the French subsidiary of T-Online International AG, the Internet arm of Deutsche Telekom in February 2000. Since 2006, Club Internet / T-Online France has been a direct subsidiary of the Deutsche Telekom Group.

We are one of the leading Internet Service Providers in France, oriented towards providing Internet services and content, connecting nearly one million subscribers, of which more than 500,000 via DSL.

Challenges

“Faced with the increasing popularity of our Web portal, we needed a load-testing tool that would allow us to test/optimize/structure the new services we were offering to our clients, and to net users in general, in order to enhance our service package.”

Solution

“NeoLoad fulfils our requirements for a number of reasons:

Test Results and Added Value

“Our NeoLoad experience was very good. For example, we were able to use it to load test a newly-implemented service for our call centre. Results from the test validated our choice of architecture, made during the project's design phase, and reassured us prior to the service going online.”

Testimonials

NeoLoad provided confidence needed by the project team to move forward with the go live.

Daniel Bilewicz, I.T. Project Manager, ArcelorMittal - USA



The usability and support are outstanding.

Dietmar Behrens, Senior Project Manager e-commerce, Siemens - Switzerland



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